Terms of Service
Terms of Service
Product Pages and Instructions
As part of the service provided by puracy, descriptions and product pages explain the available specifications and any item-specific care or safety guidance. Do not rely on generalized information when the individual product page provides more specific directions.
Customer-Service Contact
As part of the service provided by puracy, customer service can answer questions about these Terms through support@puracycore.shop, 512-748-4124, or mail sent to 388 Brentwood Dr, Advance, North Carolina, 27006, United States.
Returns and Customer Remedies
A no-reason return or exchange can be requested within the 30-day period stated in the Refund Policy. The merchant pays approved return shipping, and approved refunds are issued in 5–10 business days after receipt and inspection. puracy applies this rule to the relevant orders and requests.
Pricing, USD Payments, and Tax
In administering this part of the store, puracy follows this rule: the store uses USD for pricing and payment. Legally required taxes may be added at checkout based on the order and delivery information.
Purchases and Shipping
Cancellation requests must arrive before shipment and remain subject to fulfillment status. Delivery is limited to the United States; standard shipping is free, handling is 1–2 business days, transit is estimated at 4–6 business days, and tracking is provided. puracy applies this rule to the relevant orders and requests.
Acceptable Use and Legal Limits
puracy applies this customer standard: Unlawful activity, security interference, fraudulent orders, unauthorized access, and misuse of products or website services are prohibited. Mandatory legal rights remain unaffected.
Terms Governing Store Use
Under the customer terms maintained by puracy, these Terms govern use of the storefront and purchases of household and surface cleaning, dishwashing, laundry care, hand and body care, hair care, and baby care products. By accessing the site or submitting an order, the customer accepts these Terms and the policies linked from the footer.
Merchant Information
- Brand/store name: puracy
- Contact email: support@puracycore.shop
- Telephone: 512-748-4124
- Physical and return address: 388 Brentwood Dr, Advance, North Carolina, 27006, United States